Role

Service Provider

The party that provides ongoing services to the asset owner, such as remote maintenance, monitoring or management of OT systems.

Remote maintenance

Carrying out remote maintenance on OT systems in a controlled, traceable way.

Privileged access

Managed access with elevated rights, with session recording and time-bound authorisation.

Change management

Implementing changes to production systems according to a controlled change process.

Competencies

Deploying demonstrably qualified staff for OT-security-related work.

Secure service delivery

Setting up service delivery processes in line with the requirements of IEC 62443-2-4.

Relevant parts of the standard